Deleting your data from Prscnt

Last revised 2026-10-07

Any of these ways ends Prscnt's access to a connected account and deletes what we hold from it. You do not need to do more than one.

1. Disconnect in Prscnt

Sign in at app.prscnt.com/sign-in.
Open Settings in the left sidebar, then Connections & consent.
Click Disconnect on the Instagram, TikTok or YouTube card.

Disconnecting erases the stored access credential at once and deletes the account's synced history, the post records imported from it, and any copies of the creator's videos Prscnt downloaded from it, and Prscnt's analysis of them. For TikTok and YouTube we also revoke the access on the platform's side.

2. Remove Prscnt in the platform's own settings

Instagram: Settings, Apps and websites, Active, then Remove next to Prscnt. Meta tells us through our deauthorize callback and we erase the credential, the synced history, the post records imported from the account, and any copies of your videos Prscnt downloaded from it.
TikTok: in the TikTok app's settings, open the list of apps and services you have given permission to, and remove Prscnt. TikTok tells us and we erase the credential and synced history the same way.
YouTube and Gmail: remove Prscnt at Google's third-party access page. The credential stops working at Google at once.

3. Ask Meta to delete your data

If you ask Facebook or Instagram to delete the data this app holds about you, Meta sends us a signed request at our data deletion callback. We verify it, delete what we hold for that account, and Meta shows you a confirmation code and a link to a status page on app.prscnt.com/meta/data-deletion/status/ where you can check the request.

4. Write to us

Email support@prscnt.com from the address on your Prscnt account, or name the connected account, and say what you want deleted: a connected account's data, post records in a workspace library, uploaded video files and their analyses, Prscnt's analysis of your videos, or your whole account. We reply by email when it is done. We keep only what we must for accounting or legal reasons, and a record that a connection existed and when it ended.

What each connection collects and how long it is kept is on the privacy policy.