Terms of Service
Effective 2026-11-14 · Last revised 2026-11-14
Prscnt Group LLC provides Prscnt, software that talent managers, agencies, and creators use to source, track, and close brand partnerships. These terms cover using it. Creators who add agency pitching also sign a creator management agreement, summarized below. How we handle data is in the privacy policy.
Accounts
- Anyone can open a free account. Agency workspaces need a work email. You choose a paid plan and pay for it in Prscnt, by card, through Stripe.
- An agency plan is priced per creator, with a minimum of 3. You choose how many creators it covers, and your roster cannot be larger than that number. Raising the number is charged now, prorated for the rest of the billing period; lowering it takes effect at your next renewal. Agency workspaces have no free plan: without a live subscription, an agency can still read its data but cannot add creators or use paid tools. An agency's first subscription can start with a 14-day trial that needs no card; if no card has been added when the trial ends, Stripe pauses the subscription until one is.
- You can cancel a paid plan at any time in Prscnt. A cancellation takes effect at the end of the period you have paid for.
- Give accurate information when you sign up, including your real name and, for an agency workspace, the agency you work for. Do not open an account under a false identity, or open more than one free account to get around a plan's limits.
- An account is attached to one workspace, and what a seat can see and do inside that workspace depends on the role it holds.
- If you create an account from an agency's invitation, the first screen shows a line that names the agency and links the privacy policy. Pressing “Agree and continue” on it is your agreement to share with that agency the accounts you connect afterwards and to that agency's AI assistant reading the same figures, as the privacy policy describes. You can stop at any time.
- You are responsible for what happens under your seat, and for keeping your sign-in credentials to yourself.
- You must be old enough to enter a contract in your jurisdiction.
Your data
You own the business records you enter in Prscnt (“Customer Data”). You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, process, analyse and otherwise use Customer Data to provide, secure, maintain and improve the service and to develop new features and products.
Aggregated data and business contacts
We may create aggregated, de-identified or derived information from Customer Data and from use of the service (“Aggregated Data”). Aggregated Data does not identify you or your creators as its source. We own Aggregated Data and may use and share it for any lawful purpose, including in features available to other users, during and after your use of the service.
Customer Data may include business contact and professional information about people you deal with, such as representatives of brands and agencies. You agree that we may use that information as described in our privacy policy, including by making professional information about those people available to other users. You are responsible for having the rights, and for giving any notices, needed to provide that information to us, and for not providing information you are not permitted to share.
This section does not apply to data from a connected social platform account, which we handle only as the privacy policy describes, or to Analysis, which the section Video analysis and Prscnt Analysis covers. You can ask us to stop using your Customer Data to create new Aggregated Data by writing to support@prscnt.com.
Connected social accounts
- Only connect an account you own or are authorised to connect. If you are a manager connecting on a creator's behalf, you need their permission.
- We request the permissions listed on the privacy page. Publishing and replying happen only when you confirm them in the product. We do not download media files from a platform, except a creator's own posted Instagram videos, for analysis by Prscnt, under the licence in Video analysis and Prscnt Analysis or, for a creator without a Prscnt account, the creator's separate consent on an agency's connect link; those copies, and Prscnt's analysis of them, are deleted when the connection, or that consent, ends. We never download from TikTok or YouTube.
- Sharing a connected account with an agency is a separate step from connecting it. Where you share, a line above the “Share with” button names the agency and says what it and its AI assistant will see, and pressing the button is your agreement to share that account on those terms; nothing is shared until you press it. The privacy policy says what each platform shares. You can stop sharing, or leave the agency, at any time from your Connections page, and doing so ends the agency's and its assistant's access.
- Your use of a connected platform is also governed by that platform's own terms: Instagram's Terms of Use, TikTok's Terms of Service, and for YouTube, Prscnt uses YouTube API Services: connecting a YouTube account means you agree to the YouTube Terms of Service, and Google's handling of your data is covered by the Google Privacy Policy.
- You or the account holder can disconnect at any time, from the product or from the platform's own app settings.
Video analysis and Prscnt Analysis
“Your Content” means videos, images, captions and audio that you, or an agency with your authorisation, provide to Prscnt for analysis, and the videos you have posted on an Instagram account you connect that Prscnt downloads as described below. “Analysis” means the descriptions, observations, transcriptions, classifications, brand and sponsorship findings, profiles, scores, indexes and other information Prscnt creates by analysing Your Content, but not Your Content itself. The “Analysis Service” is Prscnt's service of creating Analysis and making it available in Prscnt.
Your licence to Prscnt
If you are a creator with a Prscnt account, by accepting these terms you grant Prscnt Group LLC a worldwide, non-exclusive, royalty-free licence to download the videos you have posted on an Instagram account you connect to your Prscnt account, to host, copy, transcode, process, transcribe and analyse those videos and the rest of Your Content, and to have its service providers (including Google's Gemini API) do so on its behalf, in order to create Analysis and provide the Analysis Service. Where you allow it on an agency's connect link, or authorise an agency to have Your Content analysed, you grant the same licence for that content. The licence lasts for as long as Prscnt holds Your Content under the privacy policy and ends when Prscnt must delete it; for your Instagram videos you can end it at any time by disconnecting Instagram, which deletes the copies and the Analysis made from them. You keep all rights in Your Content; Prscnt does not publish it, and does not license it to anyone else.
Ownership of Analysis
As between you and Prscnt, Prscnt owns the Analysis, including all intellectual-property and database rights in it, and to the extent you acquire any right in Analysis (for example through a correction you make), you assign it to Prscnt. Nothing in these terms transfers ownership of Analysis to you or gives you a right to a copy of it. This does not limit any right a person has under data-protection law over personal data about them, which the privacy policy describes, and it is subject to the terms of the platform Your Content came from, under which Prscnt deletes Analysis made from Instagram content when the privacy policy says it does. Prscnt does not sell or license data it receives from Instagram, TikTok or YouTube, or Analysis made from it.
Content an agency provides
If you are an agency and you upload a creator's content, or ask Prscnt to analyse it, you confirm that the creator has authorised you to do so for the purpose of representing them, that you have given the creator any notice the law requires, and that the creator may contact Prscnt about it. You are responsible for that authorisation and will indemnify Prscnt for claims arising from its absence.
Your right to use the Analysis Service, and its limits
Access, not a copy. While your subscription is active, Prscnt gives you a limited, non-exclusive, non-transferable, non-sublicensable and revocable right to use the Analysis Service in Prscnt (including through an AI assistant you connect to Prscnt) for your own talent-management work. If you are an agency, this covers a creator only while that creator shares their Instagram account with you and you hold an active seat for them, or, for a creator without their own Prscnt account, while you hold an active seat for them and the analysis comes from videos you uploaded with their authorisation or that they allowed through your connect link. If you are a creator, it covers your own content while your plan includes video analysis.
What you may do with it. You may read Analysis in Prscnt and quote short parts of it in your own communications with brands and partners about the creator it concerns (“Permitted Outputs”).
What you may not do. You may not, and may not let anyone else: (a) copy, download, export, scrape, crawl or otherwise extract Analysis, in bulk or systematically, beyond reading it in the normal course of using Prscnt; (b) build or add to any database, dataset, index or service from Analysis; (c) use Analysis or Prscnt's outputs to train, fine-tune, evaluate, benchmark or distil any machine-learning or AI model, or to develop a product that competes with Prscnt; (d) let your AI assistant's provider use Analysis to train its models where that provider gives you the choice not to; (e) circumvent read limits, fingerprints or other protections, or attempt to identify how Analysis is produced; (f) share your access with anyone outside your workspace, or resell it; or (g) use Analysis to make decisions about a creator's eligibility for credit, housing, employment or insurance, or for surveillance.
Platform data
Analysis made from Instagram content is created and shown at the creator's direction, as a service to the creator and to the agencies the creator shares with. Prscnt never downloads or analyses content from TikTok or YouTube received through those connections, and never provides it to an AI model.
Corrections and feedback
If you correct or comment on Analysis, Prscnt may use your correction to improve the Analysis Service. Your correction is shown to your workspace at once; it changes the Analysis others see only after Prscnt reviews it.
When access ends
Your access to Analysis ends, without notice, when your subscription ends, when a creator stops sharing with you, leaves you or withdraws their permission, when your seat for them is released, or when Prscnt must delete the Analysis. Prscnt does not provide an export at the end of a subscription. Permitted Outputs you already sent to brands may remain with them. You must delete any copy of Analysis you hold outside Prscnt, other than Permitted Outputs in communications already sent and records the law requires you to keep. Ending your access does not delete the Analysis, which Prscnt keeps as the privacy policy describes.
Enforcement
Prscnt records each use of the Analysis Service and marks what it returns so that a copy can be traced to the account that received it. Prscnt may limit or suspend access that it reasonably believes breaks these terms.
Email drafts
Where you connect a Gmail mailbox, a message you approve in the product is created as a draft in that mailbox, and you send it from Gmail. Nothing sends automatically. You are responsible for the content of what you send and for complying with the anti-spam and marketing rules that apply to you.
Acceptable use
- Do not use the product to harass anyone, to impersonate anyone, or to send messages you have no lawful basis to send.
- Do not attempt to reach another workspace's data, probe the service's security, or work around its usage limits.
- Do not scrape a platform through us in a way that platform forbids, or use a connected account to gather data about people other than the account holder.
- Do not resell access to a seat.
- Do not use the service, or let anyone use it for you, to build, improve, benchmark or market a product that competes with Prscnt, or to gather information about Prscnt's features, data, pricing or performance for that purpose. If you work for, or on behalf of, a company that offers creator analytics, influencer-marketing or talent-management software, you need our written permission before you open an account.
- Do not copy, decompile or reverse engineer the service, or try to work out the source code, models, prompts, scoring methods or data behind it, or extract its outputs in bulk or systematically, except where the law allows this despite these terms.
If you break these rules we may suspend or close the account without notice, and we may use any remedy the law gives us, including asking a court to stop the use.
AI features
Prscnt's server does not write your emails or messages with a language model. If you connect Prscnt to an AI assistant of your own choosing, that assistant drafts with the tools Prscnt gives it, under your agreement with its provider, and every draft is a proposal for a person to review. Video analysis uses Google's Gemini API on the content described in the section Video analysis and Prscnt Analysis. We do not guarantee that a draft or an analysis is accurate, and acting on one is your decision and your responsibility. AI models, including the ones Prscnt and your own assistant use, can produce information that is wrong, out of date or made up, and can state it with confidence. Check every draft, figure, match, rate, analysis and recommendation before you rely on it, send it or act on it.
Fees
Paid plans are billed through Stripe on the terms shown at purchase. Commission under the creator management terms is separate from plan fees.
Creator management terms
These apply only to creators on Self-Serve + Agency Pitching, who sign a creator management agreement in DocuSign when they add it. The signed agreement governs; this is its summary. Every other plan is software only.
- Commission. 15% of gross income from brand deals Prscnt initiates, introduces, negotiates, or secures for the creator (outbound deals). Deals that come to the creator directly, and relationships Prscnt did not introduce, stay 100% the creator's. Platform payouts, AdSense, bonuses, and affiliate income are never commissionable.
- Exclusive for outbound only. While the agreement runs, Prscnt is the creator's only manager pitching them to brands. It does not limit deals the creator finds.
- Roster listing. Prscnt lists the creator on its rosters, including its MyKey and Beacons roster pages, and shares their name, handles, public statistics, and media kit with brands it pitches them to.
- Term. Month to month. Either side may end it with 30 days written notice. No minimum term and no exit fee.
- After it ends. Commission stays due on outbound deals Prscnt started while it ran, and for six months the creator will not deal directly with brands or contacts Prscnt introduced. Inbound deals are exempt.
- Ownership and approval. The creator keeps their accounts, content, likeness, and intellectual property, and approves everything sent, published, or signed on their behalf.
Plain-English version: prscnt.com/management-terms.
Creator referrals
A creator can share their referral link. Each new creator account that signs up through it and connects a social account it owns earns the referrer a credit worth 25% of the referrer's current plan's monthly price, applied to their next invoice. One social account counts once, and an account the referrer also holds does not count. Credits wait until the referrer is on a paid plan, have no cash value, and are not available to agency or management workspaces. We may void referrals that abuse the program.
Referral program
Where the referral program is offered in your account (on the Referrals page), these rules apply, to any kind of account. A sign-up counts under one program only: this one or the creator referrals above, whichever recorded it first.
- Each account you refer that becomes active gives your account and the referred account 7 days of paid-plan access each. Active means: for a creator account, its first tracked deal; for a manager account, its first SmartPitch match or rate read. A sign-up alone earns nothing.
- One credit per referred account. You may not refer yourself, an account you or your team control, or an account that shares a work email domain with yours. A referred account must use its own, distinct work email. We may refuse or take back a credit that breaks these rules.
- Credits extend paid access. At most 12 weeks can be banked ahead at a time. Days earned beyond that, or while you already pay, become a discount on your next annual payment, each day worth 1/365 of ten times the plan's monthly price, up to the annual price you are charged. On a plan priced per creator, the plan's monthly price means the price for the number of creators that annual payment covers. Credits have no cash value and cannot be transferred.
- A referral discount is never combined with the early-annual price on the same invoice; when both apply, the larger one is used and your banked days wait for your next annual payment.
- We may change or end the program with notice in the app; credits already granted stay granted, except under rule 2.
Annual billing and the early-annual price
An annual plan is billed once a year, at the annual price shown at checkout. When we offer the early-annual price, a full year paid within 7 days of your account being created costs 9 times the plan's monthly price. The 7 days start when the account is created; after them, the standard annual price applies. The early-annual price is never combined with a referral discount on the same invoice.
Affiliate program
- Invitation only. Accounts with 20 qualified referrals may be invited. Eligibility does not guarantee an invitation; we invite at our discretion.
- Qualifying videos. A video qualifies only if all of these hold: it is original and shows real use of Prscnt; it is posted on your own TikTok, Instagram or YouTube account; it carries a clear affiliate disclosure in the caption and on screen; it includes your affiliate link or code; you submit its link and posting date; and we approve it after reviewing it for accuracy, disclosure and brand safety. You are responsible for following the platform's rules and the advertising and endorsement law that applies to you, including disclosing your connection to Prscnt.
- Credit. Each approved video earns 6 months of paid-plan access, applied 30 days after approval. At most 2 videos are approved in any calendar month, and at most 12 months of access are earned from videos approved in any 12 months.
- Stay live. A video must stay live, with its disclosure, for at least 90 days.
- Clawback. If a video is deleted before it has been live 90 days, its disclosure is removed, or it makes a false or misleading claim about Prscnt, we take back the credit it earned (including access not yet used and any discount it created) and pause your affiliate credits.
- Licence. By submitting a video you grant Prscnt Group LLC a non-exclusive, worldwide, royalty-free licence to reproduce, display and distribute the approved video, and reasonable edits of it (cuts, captions, format changes), in paid advertising and organic channels, crediting you, for 12 months from the date of approval. You confirm you own or have the rights to everything in the video and that it does not infringe anyone's rights.
- We may change or end the affiliate program with notice; credits already applied are not taken back except under the clawback rule above.
Availability
We do not promise uninterrupted service. Features may change. Where a change removes something you rely on, we will say so rather than let it fail quietly.
Ending it
You may stop using the product and close your workspace at any time. We may suspend a seat that breaks these terms. When a workspace is closed we delete or de-identify its records on request, subject to what we must keep for accounting and legal reasons; the data deletion page says how to ask. Analysis is not part of your workspace's records; the section Video analysis and Prscnt Analysis says what happens to your access to it.
Disclaimer and liability
The product is provided as is and as available, without warranties of any kind, including merchantability, fitness for a particular purpose, accuracy and non-infringement. Nothing in the product, including any recommendation, match, rate, draft, analysis or report, is legal, tax, financial, investment or career advice, and none of it is a substitute for a qualified professional; contract review features flag issues for a human and are not a substitute for a lawyer. You decide what to do with what the product shows you, and you are responsible for every action you take with it, including what you send, sign, agree, charge or post. You will indemnify Prscnt against any claim by anyone else that arises from what you do with the product. We are not liable for any loss of income, earnings, brand partnerships, sponsorships, deals, affiliate or platform revenue, followers or reputation, or for any indirect or consequential loss, whether or not it came from relying on the product, and even if we were told it was possible. Our total liability for anything else is limited to the fees for one month of your plan, or $100 if you use Prscnt for free.
Governing law and disputes
California law governs these terms and any dispute about them or the product, without regard to its conflict-of-law rules. Any such dispute will be decided only in the state or federal courts in Orange County, California, and you and Prscnt agree to those courts' jurisdiction.
If part of these terms can't be enforced
If a court decides that any part of these terms cannot be enforced, that part applies as far as the law permits and the rest of these terms stays in force.
Changes to these terms
If we change these terms materially we will revise the date at the top and tell account holders. Continuing to use the product after that is acceptance.
Contact
Prscnt Group LLC, 121 Spectacle, Irvine, CA 92618 — support@prscnt.com.